Return & Refund Policy - Mithila Bazar

Return & Refund Policy

At Mithila Bazar, we ensure the highest quality of products. However, if you receive a damaged or tampered package, our return policy applies.

1. Eligibility for Returns

  • Returns are accepted only in cases of:
    • Damaged product.
    • Package seal found open or tampered.

2. Return Conditions

  • The customer must notify us within 48 hours of delivery.
  • Proof of unboxing (photo/video) is mandatory.
  • Product must be unused and in its original packaging.

3. Non-Returnable Items

  • Products once opened, consumed, or without original packaging cannot be returned.
  • No returns for reasons like taste preference or change of mind.

4. Refund Process

  • Once the return is approved, the refund will be initiated to the original payment method within 7–10 business days.
  • Shipping charges are non-refundable.

5. Exchange Policy

  • Replacement will be provided only if stock is available; otherwise, refund will be issued.

For any return or refund related queries, please contact our customer support team with your order details.

If you have any questions about this Return & Refund Policy, please contact us.

© 2025 Mithang Mantra. All rights reserved.
0